We endeavour to provide a quality leisure service in a safe and clean environment and actively encourage customer feedback.

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Customer Feedback

Your Visit to the Centre



My daughter recently celebrated her 8th birthday at the XC and went climbing with a few of her friends. I just wanted to say how impressed we were with the climbing instructor and to pass on our gratitude for ensuring my daughter and her friends had a great time. The instructor was so incredibly kind and encouraging, giving positive praise and making the girls feel supported as they tried to conquer some fears. He was so fantastic and really made the whole experience great. Please pass on our thanks to him!
We were super pleased with the whole party, I can assure you that we will be booking future parties at the XC. – May 2018
I’ve found XC an amazing and welcoming wall, where people of all abilities and ages can climb freely and in a relaxed and friendly atmosphere. The staff are all really welcoming and the wall itself is a perfect mixture of routes, with lots of auto belays so it’s easy to climb on your own. There is an atmosphere of fun and safety. My favourite wall! – February 2018
Evie had a great caving party on Saturday, and I really wanted to write you all an email to say a very big thank you. The staff were so organized, helpful and friendly. Everything ran like clockwork, which meant I could relax…an unusual experience for the parent of kid’s birthday party!!!

Thanks again to all those who helped make it a great party experience.
– July 2018